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Upcoming Webinars
WS270717: Using Lean for IT / ITES / BPM transformation (Recorded Session)
WS270717: Essential Patterns of Mature Agile Teams
WS020817:Customer Centricity: An Imperative for Competitive Advantage
WS310817: Leveraging Fundamental Data Analytic tools for Gaining Business insights (Recorded Session)
On Demand Webinars
WS100717: Prince 2 2017 Changes
WS060717: The Dilemma of Frameworks, Models, Standards in IT space – avoiding pitfalls and making the right choice!
WS280617: Data Analytics and Predictive analytics-Recorded Session
WS190617: Openstack Neutron behind the scenes
Archived Webinars
AG101: Agile Processes
ES 101: Estimations Primer
BA 105: Role of Business Analyst in User Acceptance Testing
BA 103: Moving from QA to BA
Expert Panel
Kamlesh Kothari
Mukul Madan
Shyama Chakraborty
Sankararaman Dhandapani
V Subramanyam

Upcoming Webinars

Number of Upcoming Webinars: 4
WS270717: Using Lean for IT / ITES / BPM transformation (Recorded Session)

Date: 27 Jul 2017
Time: 3:00 PM IST
Duration: 60 Minutes
Price: Free

Overview

IT / ITES / BPM Organizations are continuously under pressure to deliver more under technological scenarios which are fast changing. They are looking towards ITIL, CMMI, AGILE, Six Sigma and Lean to mention a few that are oriented towards providing value to their programs. In this webinar we look at how organizations are meeting today’s business challenges using Lean Six Sigma approaches.

Benefits

The webinar will help t...

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WS310817: Leveraging Fundamental Data Analytic tools for Gaining Business insights (Recorded Session)

Date: 31 Aug 2017
Time: 3:00 PM IST
Duration: 60 Minutes
Price: Free

Overview

Organizations desiring to implement or improve their Customer Experience Management processes must invest in Data Analytics tools and skill to leverage the huge data base that is available. In the past, organizations could not implement focused customer facing processes due to lack of data. But today we have so much of it that we do not know how to convert data to information. With a plethora of Data Analytics tools available it is important that we understan...

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WS020817:Customer Centricity: An Imperative for Competitive Advantage

Date: 02 Aug 2017
Time: 3:00 PM IST
Duration: 60 Minutes
Price: Free

Overview

Being “Customer centric” is about adopting a way of doing business with your customer  that provides a positive customer experience before and after the sale in order to drive repeat business, customer loyalty and profits. In these times of hyper-competition, understanding and empathizing with customers and ensuring great experiences at every touch point can go a long way in building...

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WS270717: Essential Patterns of Mature Agile Teams

Date: 27 Jul 2017
Time: 11:30 PM IST
Duration: 60 Minutes
Price: Free

Title

Essential Patterns of Mature Agile Teams

Description

Many teams have a relatively easy time adopting the tactical aspects of the agile methodologies. Usually a few classes, some tools’ introduction, and a bit of practice lead teams toward a fairly efficient and effective adoption. However, often these teams get “s...

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