Overview
IT / ITES / BPM Organizations are continuously under pressure to deliver more under technological scenarios which are fast changing. They are looking towards ITIL, CMMI, AGILE, Six Sigma and Lean to mention a few that are oriented towards providing value to their programs. In this webinar we look at how organizations are meeting today’s business challenges using Lean Six Sigma approaches.
Benefits
The webinar will help the participants to:
· Understand the key approaches and tools used by IT / ITES / BPM organizations under Lean Six Sigma
· How Lean Six Sigma can be used to build core competencies
· Look at challenges faced and how IT / ITES / BPM organizations are overcoming them
Webinar Outline
The webinar would cover the following main areas:
· Recent practices under Lean Six Sigma used for IT / ITES / BPM.
· Adoption rates for these practices
· Challenges faced and benchmark practices followed
Audience
This webinar would be useful for:
· Business Excellence team members
· Operational Excellence team members
· Business heads – HODs
· SSGB / BB practitioners
Pre-requisites:
Suggested Pre-Readings: