Overview

Lean Six sigma has been revolutioning how organizations are institutionalizing change. It is imperative in today’s muti client, multi environment and dynamic world that as an organization we are nimble to make dramatic changes in the way we look at processes and value chains. An integrated and time tested approach like Lean Six Sigma is a potent framework that is helping organizations delivery accuracy and consistent delivery processes. This is helping them build a unique and consistent customer experience and deliver value to the client and its customers.

In this webinar we look at ways in which organizations are implementing the Lean Six Sigma transformation in IT, BFSI and BPO sectors and how QAI can value add in identification of opportunities, handhold and mentor projects leading to building of core competencies within the organization.

Benefits

This workshop will help the participants in understanding:

• How to identify projects from key business areas/ imperatives?
• How to bring about improvements in business processes such as transaction monitoring, staffing and scheduling through the application of Six Sigma tools and the DMAIC methodology?
• Which are the areas where Six Sigma tools have yielded the greatest benefit to practitioners?
• Where and how to apply Lean Thinking?
• How to integrate Innovation and Problem Solving Skills?
• What are the pitfalls in 6-Sigma implementation and how to avoid them?
• Roadmaps for organization transformation using Lean Six Sigma.

Who Should Attend

• Business excellence team members
• Process excellence teams
• Quality Managers, AM, DM
• Analysts

Pre-requisites

None

Suggested Pre-Readings

None